How to get SQL Backup to use TLS1.2

cgiffen

We turned off SSL 3.0 and TLS 1.0 today and are using TLS 1.2. The database is okay and native backups are working; however, Reg-Gate backups are failing with:
SQL error 18: [DBNETLIB][ConnectionOpen (SECDoClientHandshake()).]SSL Security error.
Server : <server_name>
Windows authentication
2/27/2018 5:42:38 PM: Failed to connect to SQL Server instance: <server_name>

RichardL

Hi @cgiffen

Thanks for your post.

This looks like a question that one of Support engineers will need to investigate for you.

If you've a got support contract, please send us a ticket. Provide as much information as you can - screenshots of any errors, log files etc – so we can help you as fast as possible.
If you're not covered by a Support contract at the moment, email our Sales team at sales@red-gate.com, and they'll be able to help.

hchbcorp

@cgiffen

Was a solution found for this?

Dan B

Hi hchbcorp,

This is fixed in SQL Backup 8.0.1 and requires no further configuration.

The release notes for this version can be found here https://documentation.red-gate.com/display/SBU8/SQL+Backup+Pro+8.0+release+notes

Please do let me know if you have any further questions.