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Antivirus

jviverajvivera Posts: 3
edited September 26, 2011 8:28PM in SQL Monitor Previous Versions
We recently installed SQL Monitor V2.3 (Base server + Web server) on Windows 2008 R2 Server and since then, Antivirus scan engine (SOPHOS) constantly scanning files/registry which makes SQL Monitor non responsive due to high CPU usage.
We have excluded the SQL monitor program files etc from scanning, but no difference. If the SQL monitor service is stopped, server return to normal behaviour and vice-versa if we stop the Antivirus services.

Does anyone had similar issues ?

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    Hi

    We have had previous feedback of this nature from another customer who solved the issue by excluding the SQL Monitor .mdf and .ldf files. I'm guessing that you store the SQL Monitor data on another server though?

    We also have some files in these locations which could potentiallly be causing the issue:
    C:\ProgramData\Red Gate\SQL Monitor 2
    C:\ProgramData\Red Gate\Logs\SQL Monitor 2

    Chris
    Chris Spencer
    Test Engineer
    Red Gate
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    Hi Chris,

    SQL Monitor data files lives on another server and we are excluding .mdf and .ldf files.
    On this server, specifically we are excluding following directories and exe’s
    C:\Inetpub\logs\*
    C:\Program Files\Red Gate\*
    C:\ProgramData\Red Gate\*
    RedGate.Response.Engine.Alerting.Base.Service.exe

    Any other suggestions ?

    Cheers,
    JV
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