Licensing problem

paule123

Purchased v1.3.0.58 yesterday, entered the license code. However I notice the bottom status bar of SQL Response says "License: 13 days of trial remaining". When right clicking on the server, the "Activate Server License" option is grayed out.

priyasinha

Hi,

If you are monitoring more than one server but you have only licensed few and other are still on trial .. in this case you will keep seeing the message "License: 13 days of trial remaining".

But if you licensed all the servers you are monitoring then the bottom status should go away. The status bar does take a while to refresh so if you keep seeing this message even after 2 hours then please do let us know.

The "Activate Server License" option is grayed out when your server is already licensed.

Hope this helps.

Regards,
Priya

paule123

The message did go away over the weekend, so seems like it took a day or two.